You’ve Got Questions? We’ve Got Answers.
When should I get in contact with you to start planning what I want?
Once you have your date and location secured we can start planning everything you need (and more importantly what you want)! The venue plays a huge part in what your quote looks like.
Where do you guys deliver?
We deliver to Ventura, Los Angeles, and Santa Barbara Counties as well as different areas of Southern California depending on the time of the year.
We don’t need too much, can we pick up?
Of course you can. Give us enough notice to get the stuff ready and you are more than welcome to swing by and grab what you need.
Can we come see the stuff in person?
We would love that! We suggest making an appointment to get the attention that you deserve, but if you want to stop by during showroom hours feel free.
Once we sign a contract with you can we make adjustments?
You betcha. You can make as many (or as few) adjustments as you need on in stock items up to one week before delivery.
I’m looking for something specific, but I don’t see it in your catalog.
We have tons of new stuff coming in every day and if we don’t have it we are happy to help you find it.
We would hate to, but if we have to cancel what does that look like?
We would hate for you to have to cancel our fun furniture, but if you must 50% of the retainer is non-refundable and if you cancel within two weeks of your event 100% of the contract total is retained.
Shoot, something got damaged.
We get it, things happen. If you accept the Damage Waiver and the damage is accidental we will cover it as long as it isn’t a one of a kind piece or a contracted item. If it’s not covered, we will try to fix it or we will charge you the replacement cost.